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Using the Broker File Upload Tool

Learn how to upload broker CSV files into Navexa, review your trades, and fix common errors during the import process.

Navarre Trousselot avatar
Written by Navarre Trousselot
Updated this week

The broker file upload tool lets you quickly import your trade history from a CSV (spreadsheet) file. This saves you from manually entering trades one by one.


Steps to Upload a Broker File

  1. Navigate to the Portfolio or Overview page and click Add Holdings.

  2. Select Import From Broker/Account.

  3. Choose your broker from the list.

  4. Select CSV File Upload.
    • If this option isn’t visible, CSV upload isn’t supported for that broker.

  5. Follow the on-screen instructions for your broker, then upload your CSV file at the bottom of the page. Click Upload File.

  6. Review your trades on the final screen.
    • Make any corrections or adjustments directly in the table if needed.

  7. Once everything looks correct, click Save in the bottom-right corner.

  8. When the upload is complete, head to the Overview page to see your updated portfolio.


Troubleshooting File Uploads

If your CSV file doesn’t upload:
• Check you’ve selected the correct broker.
• Make sure your file matches the format required by that broker.
• Confirm the first row contains the correct column headers.
• If the problem persists, try downloading a fresh CSV from your broker and re-uploading.

Common Error Messages

Error Message

What It Means

How to Fix

“File format not recognised”

The file isn’t in CSV or Excel format.

Export as CSV from your broker and try again.

“Missing required header”

Column names don’t match Navexa’s mapping.

Check broker instructions and re-download.

“Invalid date format”

Dates aren’t in the expected DD/MM/YYYY format.

Open the file, reformat dates, save as CSV.

“Unknown trade type”

The trade type (e.g. Buy/Sell) isn’t recognised.

Change values to Buy, Sell, Dividend, etc.

“Upload failed”

General error — often a corrupted or partial file.

Download a fresh copy from your broker.


✅ Tip: Always double-check dates, trade types and quantities before saving to avoid import errors.

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