Change the email address connected to your Navexa account through the Navexa web app.
Before You Start
Your current Navexa account email appears under Settings > Security.
This is the email address you’ll use when signing in with a Navexa password.
If you only use Google or Apple and haven’t created a password, sign in using your connected Google or Apple account first.
Change Your Email
To change your Navexa account email:
Sign in to Navexa in a web browser.
Open Settings.
Select Security.
Next to Email address, select Edit.
Enter your new email address.
Confirm the change.
Navexa will sign you out after changing your email address.
If you have a Navexa password, sign in again using your new email address and existing password. You can also continue using your connected Google or Apple login.
Google And Apple Sign-In
Changing your Navexa account email doesn’t remove or change a connected Google or Apple login.
You can continue using that provider to sign in.
You can also use your current Navexa account email and password if you have created a password.
The connected provider can’t be removed.
The connected provider can’t be changed from Google to Apple, or from Apple to Google.
Email/password customers can connect either Google or Apple later. Once one provider is connected, it becomes a permanent sign-in option for that account.
Add A Password
If you created your account with Google or Apple, you can add a Navexa password:
Sign in to Navexa on the web using your connected Google or Apple account.
Open Settings.
Select Security.
Enter a password under New password.
Select Update.
You can then sign in using either your email and password or your connected social login.
Common Issues
Use these checks to resolve common email and sign-in issues.
My Email Is Already Used
The email address is already connected to another Navexa account. Use another email address or sign in to the existing account.
I Can’t Sign In
If you haven’t created a password, sign in using your connected Google or Apple account.
If you have created a password, use the email currently displayed under Settings > Security.
If you recently changed your email, don’t use the previous email address with your Navexa password.