Overview
Navexa automatically records most dividend and distribution payments.
However, if one is missing or needs adjusting, you can manually add, edit, or reset it.
It's recommended to use the official documents from the holding to enter the correct information.
🟢 How to Manually Add a Dividend or Distribution
Open the holding:
Go to your portfolio, click the holding, then select the Income tab.Click “Add” to open the Add Dividend form.
Fill out the details:
Trust Income: Select 'Yes' if income is classed as trust income. This usually applies to Australian ETF or managed fund distributions.
Ex-Dividend Date: The date on which your entitlement to the dividend was established.
Paid Date: The date the payment was made to you.
Franked Amount: A portion of the dividend that includes franking credits (applicable to Australian companies only).
Franking Credits: Credits attached to the franked portion.
Unfranked Amount: The unfranked portion.
Additional Fields (Optional): Most of these fields will be populated after you enter your AMIT statement at tax time.
You can Record TFN/Resident Withholding in this area.
Dividend Reinvested: Select this box to add Dividend Reinvestment Plan Details (DRP).
Exclude from Tax: Turning this on will remove this record from any income tax calculations.
(Optional) Add a note (Like dividend per share) or upload a file (e.g. statement or PDF for record keeping. The file won't be read to populate the form).
Net Payment and Gross Payment shown.
Click Add Dividend to save.
✏️ How to Edit a Dividend or Distribution
Go to the Income tab of the relevant holding.
Click the three dots (⋮) next to the entry you want to change and select Edit.
Update any fields that need correction.
You can change the ex-dividend date, payment date etc, add TFN withholding tax details, add notes, etc.
Click Update Dividend to save your changes.
🔁 How to Reset a Dividend (Recommended for Incorrect or Missing Auto Entries)
If a dividend or distribution was imported automatically but contains errors, you can reset it instead of editing it manually.
Go to the Income tab.
Click the three dots (⋮) next to the dividend.
Select Reset Dividend.
Navexa will remove your manual changes and re-fetch the correct data (if available).
🗑️ How to Delete a Dividend or Distribution
Go to the Income tab of the holding.
Click the three dots (⋮) beside the dividend you want to remove and select Edit.
Click Delete at the bottom right of the edit screen.
Confirm deletion — the dividend will be permanently removed.
Troubleshooting:
Why my USD dividend doesn’t match the issuer/broker statement (CDIs like ResMed)
Some Australian-listed CDIs declare or pay dividends in a foreign currency (often USD). In those cases, your issuer/registry statement may use an issuer-set exchange rate (e.g., a fixed AUD/USD rate shown on the statement), which can differ slightly from the market rate on the day.
Navexa automatically converts foreign-currency income to AUD using the Paid Date exchange rate (and rounding rules). If your statement uses a different rate, the AUD amounts may not match until you update the exchange rate on that dividend.
How to fix it (make Navexa match the statement):
Open the holding → go to the Income tab.
Find the dividend/distribution → click ⋮ → Edit.
Confirm the Paid Date matches the statement.
In the dividend form, update the Exchange Rate (AUD to FX) to the same rate shown on the issuer/registry statement (if they provide one).
Click Update Dividend.
Tip (common): Small differences can still occur due to rounding to the nearest cent on the statement.
How to see the net amount received in AUD
If the dividend is in USD (or another currency) but you want to see the AUD result:
Go to the holding → Income tab.
Switch the display currency to AUD (top-right currency display).
The Income list will show the AUD amounts using the exchange rate saved on that dividend.
If foreign tax was withheld: record it in Foreign Tax Withheld/Offset (FX) so Navexa can show Net vs Gross correctly (and still convert using the dividend’s saved exchange rate).
Add Dividend button is greyed out or not working
If you cannot click Add Dividend or Update Dividend, check the following:
Required amounts are empty
The Franked amount, Franking credits and Unfranked amount all need a value.If a part of the dividend is zero, enter 0.00 instead of leaving the field blank.
If the Unfranked amount is left empty, the button will not activate.
Date format or entry issue
Use the calendar picker for Ex dividend date and Paid date rather than typing them.
Dates must be in DD/MM/YYYY format. An invalid date will stop the dividend from saving.
Still not working?
Take a screenshot of the filled-in form and contact Navexa Support so we can investigate further.