Reach the Navexa team without leaving the app — start a chat and attach a screenshot if it helps.
Start a Support Conversation
Open the navigation menu at the bottom.
Under TOOLS, tap Support.
A live chat opens so you can message the team directly. A badge on Support flags an unread reply.
The conversation stays in the app, so you can pick it back up anytime — and you can attach a screenshot right in the chat.
What Helps Support Most
The more detail you give, the faster we can help:
What you were doing and what went wrong
Which portfolio the issue affects
Your app version — bottom of the Settings screen (e.g. Navexa v1.2.3 (45))
Your device (e.g. iPhone 15, Pixel 8) and OS version
A screenshot of the problem
Take and Attach a Screenshot
iPhone / iPad: press the Side button (or Top button on older devices) and Volume Up together — it saves to Photos.
Android: press Power and Volume Down together — it saves to Photos / Gallery.
Then attach the image in your support chat just like a photo in any messaging app.