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Is my data safe in Navexa? Security & privacy explained.

Learn how Navexa protects your data, including encryption, read only broker connections and how your information is stored.

Updated over a week ago

Short answer

Yes, your data is safe with us.

Security is our top priority at Navexa.

We protect your information with bank-grade encryption, secure infrastructure and privacy-focused design.


Encryption and communication

Navexa protects your data with bank-grade security and multiple layers of encryption.

We use:

  • OAuth authentication and HTTPS communication

  • 100 per cent data encryption across all systems

  • An additional layer of encryption between our servers and your browser

This setup means nobody can intercept the information passing between you and us.

All data is encrypted:

  • In transit when it moves between your device and our systems

  • At rest when it is stored inside our databases and backups


Platform and account security

We combine encryption with strong platform security controls.

This includes:

  • Multi-factor authentication is available for your account

  • Automated monitoring for suspicious or unusual activity

  • Secure API connections with rate limiting and access controls

We also follow data minimisation principles. We only collect the information that is necessary to run the service.


Read-only broker and exchange connections

When you connect external services, we focus on read-only access.

For example, when connecting to crypto exchanges, we recommend generating read-only API tokens. This means that if a token is ever compromised, none of your funds or assets are at risk.

Your API tokens are:

  • Encrypted and stored securely inside Navexa

  • Never shown in plain text once you have saved them

We use OAuth and similar secure methods wherever possible, so you don't have to share sensitive login details directly with us.


Data storage and infrastructure

Navexa runs on secure, modern cloud infrastructure.

  • All data is hosted on Microsoft Azure

  • Azure maintains SOC 2 Type II and other leading security certifications

  • We use ongoing secure hosting, backups and monitoring

Our systems are designed to be resilient and recoverable, ensuring that your portfolio data remains safe and accessible when you need it.


Privacy and how we use your data

We design Navexa with privacy in mind.

  • We only collect what we need to provide the service

  • Your portfolio data remains private to you

  • Your personal information is never shared with third parties without your explicit consent


Summary

  • Your data is encrypted in transit and at rest

  • Connections use OAuth, HTTPS and read only access where possible

  • API keys and sensitive data are stored securely and never shown in plain text

  • We run on audited, secure cloud infrastructure with backups and monitoring

  • We do not sell your data or show ads

If you have specific questions about security or privacy that are not covered here, you can contact support and we will be happy to explain how we handle your data.

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