This guide explains why dividends, distributions and reinvestments from custodial brokers can look different in Navexa, and where to find guidance for your specific platform.

Custodial brokers and investment platforms can handle income, fractional units and reinvestment differently from a traditional CHESS-sponsored broker or an issuer-operated Dividend Reinvestment Plan (DRP).

Use the guidance for your specific broker rather than assuming all custodial platforms work the same way.

Betashares Direct uses a custodial investment model and supports fractional units. It can reinvest distributions through its own platform-level process, so the reinvestment price, fractional units, amount reinvested and resulting transaction can differ from the ETF provider’s official DRP information.

Why Betashares Direct Distributions and Reinvestments Can Differ in Navexa explains how to reconcile a Betashares Direct holding.

Raiz uses a custodial structure and automatically reinvests income into the Raiz Investment Account. Because Raiz manages investments at the portfolio level and supports fractional allocations, a distribution does not necessarily result in a traditional DRP purchase of more units in the ETF that paid it.

Why Raiz Distributions & Reinvestments Can Differ in Navexa explains how to compare the underlying income with Raiz’s account-level reinvestment.

Superhero also uses a custodial ownership structure, but its dividend treatment is different. Superhero does not currently offer automatic DRP. Dividends are generally paid as cash into the Superhero Wallet, and a later share purchase is normally a separate buy trade rather than a DRP transaction.

Why Superhero Dividends & Reinvestments Can Differ in Navexa explains how to record and reconcile Superhero income activity.

With an issuer-operated DRP, the company, ETF provider or registry normally determines whether the DRP is available, the DRP price, the units allocated and how residual cash is handled.

A custodial platform can instead hold investments through a custodian, allocate fractional units, receive income centrally before allocating it to customers, use its own reinvestment process, reinvest across a broader portfolio, or pay income as cash.

Navexa generally adds dividends and distributions using the security you hold, your recorded trade history, the quantity held at the relevant time and the income data available for that security.

This data can come from the underlying company, ETF or market rather than directly from a broker’s account-level transaction history.

How Navexa Adds Dividends And Distributions explains how Navexa records income from holding history and available income data.

A difference does not always mean the underlying dividend or distribution is wrong. First determine which part of the record differs before editing the income entry.

When reproducing what occurred in your brokerage account, use the account-specific records supplied by your broker or investment platform.

Remember, this is general information, not personal financial advice.

If many dividends, distributions or reinvestments do not match, contact Navexa Support with one clear example before changing a large number of records.